Cancellation Policy

At Supply-hub.online, we understand that plans can change, and sometimes you may need to cancel your order. Our goal is to make the cancellation process as smooth and hassle-free as possible, so you can shop with confidence and peace of mind.

1. When Can You Cancel?

You can request cancellation of your order within 24 hours of placing it, before the order has been processed and shipped. Once your order moves into the shipping phase, cancellations cannot be guaranteed.

2. How to Cancel Your Order

To cancel your order promptly, please contact our customer support team as soon as possible:

Provide your order number and cancellation request, and our team will confirm your cancellation and next steps.

3. What Happens After Cancellation?

  • If your order is successfully canceled before shipping, you will receive a full refund to your original payment method within 5-7 business days.

  • If your order has already been shipped, cancellation is not possible, but you may be eligible for a return once you receive the product—please refer to our Satisfaction Policy and Return Policy for details.

4. Partial Order Cancellations

If you wish to cancel part of your order (for example, specific ink cartridges within a larger purchase), please contact us immediately. Partial cancellations are subject to availability and processing status.

5. Why Choose Supply-hub.online?

We strive to offer flexible and customer-focused policies that respect your needs while ensuring smooth operations. Our cancellation policy is designed to balance convenience with efficient order fulfillment so you get your products as quickly as possible.

6. Questions or Assistance?

If you need help with canceling your order or have any other concerns, don’t hesitate to reach out:

Our friendly support team is always ready to assist you with quick and clear answers.

Thank you for choosing Supply-hub.online. We appreciate your business and look forward to helping you print smarter, greener, and more affordably.

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