Return Policy

At Supply-hub.online, we want you to be completely satisfied with your purchase of our remanufactured ink cartridges. If for any reason you’re not happy, our straightforward return policy ensures you can shop with confidence and peace of mind.

1. Eligibility for Returns

You may return products within 30 days of receipt if:

  • The cartridge is defective or damaged

  • You received the wrong item

  • The product is unused and in its original packaging

Please note: Returns for reasons such as “changed mind” are accepted only if the product is unopened and in original condition.

2. How to Initiate a Return

To start the return process, contact our friendly customer support team with your order details:

We’ll provide you with clear instructions and a Return Merchandise Authorization (RMA) if required.

3. Return Shipping

Customers are responsible for return shipping costs unless the product is defective or the wrong item was shipped. We recommend using a trackable shipping method to ensure your return reaches us safely.

4. Refunds and Exchanges

Once we receive and inspect the returned product, we will:

  • Issue a full refund to your original payment method, or

  • Process an exchange for a replacement cartridge as per your preference

Refunds are typically processed within 7-10 business days of receiving the return.

5. Damaged or Faulty Products

If your order arrives damaged or with manufacturing defects, please contact us immediately. We will arrange for a replacement or refund without any additional cost to you.

6. Why Choose Supply-hub.online?

  • Customer-Centric: We value your satisfaction above all.

  • Simple Process: Clear, hassle-free returns with dedicated support.

  • Quality Assurance: We stand behind every cartridge we sell.

  • Eco-Friendly: Sustainable products that print with care for the planet.

7. Questions? We’re Here to Help!

If you have any questions about returns or need assistance, feel free to reach out:

Thank you for choosing Supply-hub.online—your trusted partner for remanufactured printer inks. We are committed to your satisfaction every step of the way.

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